Customizing ServiceNow Notifications

A knowledge base article about Customizing ServiceNow Notifications provided by the UC Berkeley IT Service Hub - Knowledge Portal

ServiceNow users can change their ServiceNow notification preferences.

To Change Your Notification Preferences

1. Log into ServiceNow and click your profile picture at the top-right of the screen, then click Preferences.

Preferences tab is highlighted

2. Select the Notifications option.

 

Notifications is highlighted

3. On the General tab, you can enable and disable notifications by toggling the Allow Notifications setting. 

Allow Notifications tab is highlighted

For advanced notifications settings, click Advanced Preferences.

Advanced preferences indicated

Note:  Please use caution when making changes to the notification preferences. Use at your own discretion.