A knowledge base article about Personal Calls Policy provided by the UC Berkeley IT Service Hub - Knowledge Portal
University of California, Berkeley employees may use departmental telephone services for incidental personal purposes, subject to the conditions
for appropriate use contained in the University of California Electronic Communications Policy or other applicable laws or policies and provided
that such use does not:
Employees are encouraged to avoid noticeable incremental charges to the Campus for personal use of Campus voice facilities or services by employing other mechanisms to charge such costs to personal accounts.
The campus operators are not permitted to accept incoming collect calls. They may, however, refer calls to specific departments whose responsibility it will be to decide whether or not to accept the collect calls.