To all campus cellular phone customers,

We are happy to announce we recently completed a project to add Call Protect to your AT&T campus cellular line at no additional charge. Call Protect is a feature that helps reduce the number of spam and robocalls you receive on your cell phone. This feature is only available for faculty and staff cellular lines supported by IST Telecom. It is our way of constantly looking for new ways to bring added value to the services you receive from us.  Please share it with people in your department as appropriate.

 

Take Action to Set Up Call Protect

For Verizon customers, no action is needed since Verizon already added phone call protection to your account automatically. If you have an AT&T cellular account, please follow these instructions to set up Call Protect on your phone:

• Download AT&T Call Protect from the App Store or Google Play.
• Once the Call Protect app is installed, make sure you’re eligible to use it by opening the app, entering your wireless number, then select Continue. If you’re eligible, you will receive a free text with a PIN. 
• Follow the prompts to activate Call Protect.
• If you get a message saying that your account is not eligible, please open a ticket at wireless@berkeley.edu and we will work with you to resolve the issue.

 

For new AT&T cellular accounts we will include these instructions when new devices are delivered.

 

If you have any questions, please email us at wireless@berkeley.edu

 

IST Telecom Cellular Support Services