Modifying Avaya Workplace audio settings on desktop clients

A knowledge base article about Modifying Avaya Workplace audio settings on desktop clients provided by the UC Berkeley IT Service Hub - Knowledge Portal

About this task

Use this procedure only on Windows or MAC desktop clients to adjust audio volume or to select your headset and microphone.

CAUTION:

You might face audio issues with some bluetooth headsets if you do not select the correct microphone and speaker.

 

Procedure

 

  1. In the Avaya Workplace Client click on settings

 

 

  1. select User Preferences > Audio / Video.

 

 

  1. Avaya Workplace Client displays the audio and video settings.
    • Here you can select the microphone, earphone audio and ringer speakers by clicking on the drop down menu of each selection.

    • To decrease or increase the volume of the microphone and speakers, move the sliders to the left or right.

 

  1. To save the changes, click on Done