LastPass Quickstart

A knowledge base article about LastPass Quickstart provided by the UC Berkeley IT Service Hub - Knowledge Portal

LastPass makes it easy to keep all of your accounts secure -- you only need to remember your LastPass Master Password. Using LastPass makes it simpler to access all your different accounts by remembering your login information for you. LastPass also lets you utilize browser plugins and has a mobile app for added convenience. 

Getting Started

Convert an Existing LastPass Account

If you have a paid LastPass Premium account, you will want to turn off auto-renewal. See our FAQs for instructions.

If you have a free LastPass account, you can convert it by following the steps below. If you already have a Premium LastPass account, see our FAQs for more information.

  1. You must use a personal, non-Berkeley email for your campus-sponsored LastPass Premium account. 
    1. If your LastPass account is under a Berkeley.edu email, change it first using LastPass instructions. This requirement ensures access to your account if you leave UC Berkeley. 
  2. Once you are ready with a non-Berkeley email go to: https://lastpass.com/partnerpremium/berkeley to convert your account. 

Note: Current Family Plan subscribers cannot convert. 

  1. Enter your @berkeley.edu email and your personal / non-berkeley.edu email.
  1. Click on the Submit button.
  2. You’ll be directed to a confirmation page, and an email will be sent to your @berkeley.edu address. 
  3. Check your @berkeley.edu email and click on the Upgrade my account link found in the email (if you don't see the confirmation email, check your SPAM folder).
  1. On the bottom of the Activate Your Account page, scroll down to the “Already have an account?” section and click the Login link.
  2. When prompted, log in with your Free LastPass Account username and Master Passphrase.
  3. Click the Confirm button on the Redeem LastPass Premium webpage.
  4. Upon successful completion, you will see a prompt to install a browser plug-in and log in to LastPass via your web browser.

 

Create a New LastPass Premium Account

  1. Your LastPass account requires that you use a non-berkeley.edu email account as well as your @berkeley.edu email address.
  2. Go to: https://lastpass.com/partnerpremium/berkeley to claim your free LastPass Premium account.
  3. Enter your @berkeley.edu email address and a non-berkeley email address that you would like to use for your new LastPass Premium account. Non-berkeley email accounts are required to ensure that you can still use your LastPass account if you leave UC Berkeley.
  1. Click on the Submit button.
  2. You’ll be directed to a confirmation page, and an email will be sent to your @berkeley.edu address.
  3. Check your @berkeley.edu email and click the Create my account link in the email you receive from LastPass (if you don't see the confirmation email, check your SPAM folder).
  1. Your non-Berkeley email address should be auto-populated into the top email field; if not, enter it into the field.
  2. Create your Master Password for your LastPass Account.  Your Master Password must meet or exceed the Minimum Security Standards for Passphrases. However, we encourage you to use the below, higher standards for your LastPass Master Password:
  1. Confirm your Master Password by entering it a second time.
  2. Add an optional Password Reminder.

IMPORTANT: We recommend creating a reminder or hint for yourself in case you forget your Master Password, as neither UC Berkeley nor LastPass can reset it.

  1. Click the Create My Account button.
  2. Upon successful completion, you will see a prompt to install a browser plug-in and log in to LastPass via your web browser.

Set Up Account Recovery Options 

CalNet Support cannot help you if you forget your Master Password.

In order to prevent losing access to your account and information, set up the account recovery options that work best for you. 

https://support.logmeininc.com/lastpass/help/how-do-i-set-up-all-account...

Install Browser Extensions

Browser extensions make using LastPass easy! You can install an extension for every web browser that you use (Firefox, Chrome, IE, etc) to allow you to automatically populate login credentials saved in your LastPass vault and to save new credentials to your LastPass vault.

  1. Downloads for plug-ins or add-ons for other browsers and operating systems are available on the LastPass Download webpage.
  2. Install the LastPass browser extension on your desktop or mobile.  Repeat this step for as many browsers and devices as you’d like.

 

Download the LastPass App

Download the app to your device(s). LastPass supports every major smartphone and tablet, including Android, iOS, and Windows Mobile devices.  Learn more about how to use LastPass on mobile devices and download LastPass for your mobile platform

Add Passwords/Sites to your LastPass Vault

For detailed instructions, visit: https://www.lastpass.com/how-lastpass-works

Then, repeat this step for every account you want to add to your vault

URL: auth.berkeley.edu 

Name: CalNetID

Username: enter your CalNetID

Password: enter your CalNet Passphrase

Protect Your Account with MFA

We recommend securing your LastPass account with Multi-Factor Authentication (MFA), with DUO as a preferred option. To use DUO, sign up for a free personal account (enter "self" for organization, not UC Berkeley) and configure it with LastPass. You cannot use your 2-Step account with your LastPass account. For further instructions, visit: https://duo.com/docs/lastpass.

Following this step will allow you to set up a personal Duo account that is not connected to your 2-Step account. Users who have trouble with their personal Duo MFA need to work with Duo directly.

Get Help

To get help directly from LastPass, click here and type in your question. Review the answers and, if needed, scroll to the bottom of the page and click the “Contact Support” button to submit a help ticket to LastPass.