How to upgrade macOS on managed Macs

A knowledge base article about How to upgrade macOS on managed Macs provided by the UC Berkeley IT Service Hub - Knowledge Portal

A: To update existing Sonoma, Sequoia or Tahoe use Software Update

-or-

B: To upgrade to a newer macOS version use Self Service

A: Update currently running macOS Sonoma, Sequoia or Tahoe to its most recent version

If you're not ready to make the jump to Apple's newest design language or if your Mac doesn't meet the requirements for macOS Tahoe, Sonoma and Sequoia are still supported for use on campus.

1: Visit:
Apple menu->System Settings->General->Software Update->"Also Available"
2: Update to the current release of Sonoma or Sequoia

 

B: Use Self Service to upgrade to macOS Sonoma, Sequoia or Tahoe

If you're running an older version of macOS (Big Sur, Monterey, Ventura) use Self Service to upgrade to a supported system:

1: Open the Mac's /Applications folder

Or select Applications from the Finder's "Go" menu

 

2: Find Self Service and double-click to launch

3: Look in the macOS Upgrade section for macOS Sonoma, Sequoia or Tahoe and click to upgrade

 

Self Service macOS Update Sequoia and Tahoe

Enter Your Account Name

 

 

 

If there are no new versions listed, or if Self Service gives an error, please contact the ITCS Service Desk