A knowledge base article about How to remove a user from ServiceNow provided by the UC Berkeley IT Service Hub - Knowledge Portal
To remove a user from a ServiceNow Assignment group:
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- In the User to remove field, enter the name of user to remove.
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In the Target group field, select the user's group.
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Click Order Now.
Please note:
- Group membership removal requests require approval from the selected group manager.
- Removal is immediate following group manager approval.
- A user can be a member of multiple groups. Please submit separate requests for each group.