How to remove a user from ServiceNow

Users can be removed from the ServiceNow platform via the Service Catalog in ServiceNow.

Please note:

• Group membership removal requests require approval from the selected group manager.
• Removal is immediate following group manager approval.
• A user can be a member of multiple groups. Please submit separate requests for each group.

1. In the Application Navigator search box at the top left of the window, search for "service catalog"
2. Click on "Service Catalog" under "Self-Service"
3. Go to IT Service Catalog > Enterprise Applications > ServiceNow (navigate to https://berkeley.service-now.com/ess/it_catalog.do)
4. Click Delete Users from ServiceNow Group
5. Select a UC Berkeley affiliate
6. Select an existing ServiceNow group
7. Click Order Now