How to add a user to a ServiceNow Group

Users can be added to a ServiceNow group

Please note the following:

• Group membership requests require approval from both the selected group manager and ServiceNow administrators.
• New CalNet IDs may require 24 hours before appearing in ServiceNow.
• A user can be a member of multiple groups. Please submit separate requests for each group.

1. In the Application Navigator search box at the top left of the window, search for "service catalog"
2. Click on "Service Catalog" under "Self-Service"
3. Go to IT Service Catalog > Enterprise Applications > ServiceNow > Add Users to ServiceNow Group
   
4. Select a user to add
5. Select an existing ServiceNow group
6. Click Order Now