How to Activate, Deactivate the Send All Calls Feature

A knowledge base article about How to Activate, Deactivate the Send All Calls Feature provided by the UC Berkeley IT Service Hub - Knowledge Portal

Feature of the Month for December

Send All Calls – Activate or Deactivate

Does your phone ring for a short tone but does not allow you enough time to pick it up because it goes directly to voicemail?

If so, verify if the "Send All Calls" feature is active by doing the following:

For Digital Phones:

Scroll through your display screen to find the send all calls feature button. If it has a triangle symbol, press the feature button to remove or deactivate the feature.

To activate the feature, follow the instructions below:

Send All Calls (IST-programmed feature) To send calls to a call coverage destination (typically Voice Mail):

To Activate: Press the SendAllCalls button.
To Cancel: Press the SendAllCalls button again.

For Analog Phones:

Lift your handset and press #3 to deactivate the feature.

Send All Calls (IST-programmed feature) To send calls to a call coverage destination:

To Activate: Lift the handset and press *3
To Cancel: Lift the handset and press #3