How do I submit a service request in the Telecom Catalog?

Any employee on campus can submit a service request to add a new line and it will need to be approved by an authorized person in your department before it will be processed.  On the left-navigation menu, select Service Catalog.

In order to place a change, move or delete request on a service you must have authorization to your department.  If you need assistance with authorization,  please contact your department access rights administrator (ARA) for approval permission or have them place the request for you.  On the left-hand navigation bar,  select "Access Rights Administrators" to find your appropriate ARA.

ARAs have the ability to manage authorizations for a department.  If your department does not have an ARA, please submit an incident by sending email to istbill@berkeley.edu and the IST Billing Unit will assist you.

Questions?  Send email to telecom@berkeley.edu