How do I send from my subdomain account from an email client?

Sub-domain accounts (@cubmail.berkeley.edu, @socrates.berkeley.edu, etc) are an extension of your bConnected account and act as alias. To use a sub-domain account as a "send from" address in an e-mail client is relatively simple and can be set using the following procedure.

Before you begin

• This guide assumes that your @berkeley.edu has already been created successfully in an e-mail client
  • To add your @berkeley.edu account, search the CSS IT Knowledge Base for the article associated with your preferred mail client.
• To view sub-domain accounts owned / associated with your CalNetID:
  1. Navigate to bconnected.berkeley.edu/
  2. Click on Manage Your Account in the top left corner of the screen.
  3. Note the sub-domain accounts under the You currently own these accounts field.
     • Clicking on a sub-domain account should display a Mail addressed to this account is delivered to: yourname@berkeley.edu

How to add a sub-domain account as a Send From address

Apple Mail (versions 3-6)

1. Open Apple Mail
2. Go to Preferences
3. Click your account in the left pane
4. Under Account Information, in Email Address, add a comma after the email listed and enter any other email addresses you want added to your account (separated by commas)
5. Close the Preferences window
6. If prompted, click Save
7. Emails sent to the added identities should now be viewable in the Inbox. When composing, there will be a list next to “From:” to change the sent from email address

Thunderbird (OS X & Windows version 17 and earlier)

1. Open Thunderbird
   • If the menu bar isn't visible...
     1. Right click the Get Mail button in the top left corner
     2. Click on the Menu Bar text
2. Click on Tools 
3. Click on Account Settings
4. Make sure the main email for the account is highlighted in the top of the left pane
5. To the right of the left pane, just above the OK button near the bottom, click the Manage Identities... button.
6. Click the Add... button.
7. In the Settings tab, enter your information as follows:
   • Your name: Enter your full, given name [ex. Reacher Gilt]
   • Email Address: The sub-domain or associated alias of the primary account [ex. rgilt@socrates.berkeley.edu]
8. Click the OK button
9. Repeat steps 5-8 for any additional identities

When composing a message, there will be a drop down arrow next to the From: field. Click on this to change the sent from email address.

Outlook 2010 (PC)

1. Click New Mail to open a new message
2. If you do not already have a From button next to the Send button: 
   1. Select the Options tab in the ribbon 
   2. Click on From in Show Fields to add a From button to your draft email
3. Click on the From button and select Other E-mail Address...
4. Type in the required email address in "From...", choose which address you want to send from (there may only be one option) and click on OK