Retain access to Box content 

Copy files to your account 

If you need continued access to these files, please make a copy in your own account, or into a SPA-owned Box account if the contents are departmental in nature. Please note that making a copy does not copy the existing collaborator settings or sharing settings to the new document/folder. 

Transfer ownership 

If you need to retain collaborator settings or transfer ownership of a large volume of content rather than making a personal copy, please complete this form. 

If you are requesting a transfer of ownership, the recipient account must be at least an editor on the content to be transferred. We also recommend transferring ownership to a SPA (Special Purpose Account) rather than to another personal account to prevent this issue from recurring. 

Recover access to content 

If you lost access to content and need to recover access to those files or folders please submit this form.