A knowledge base article about How do I change the ownership of a service? provided by the UC Berkeley IT Service Hub - Knowledge Portal
Use the Change Name on Service form to update the ownership of a service. NOTE: The department on the service is the department associated with the chart-string, not with the subscriber name.
If you would like to change the voicemail name or phone set display name, but not the Billing Name, please use the Change Service form.
All subscriber reassignments are effective the day they are submitted and will be reflected on your next IST billing statement. Please note that all calls made during the current month, including those made prior to today, may appear on your billing statement under the old or new name, depending on when the call was received by our system.
To use this form, move the services you want to change from the left-hand box to the right-hand box. Enter the new subscriber type, name and other services you want changed. Press Submit to update the service ownership. You will receive a confirmation email of this change.
If you have any questions regarding this order, please contact the IST Billing at istbill@berkeley.edu, 510-664-9000, option 1, 3, 4.