How do I add a new device to my 2-Step account?

How to Add a Device to Your 2-Step Account

1. Log in to CalNet with your usual credentials. When prompted to do a 2-Step, click Other options.
2. At the bottom of the list of your existing devices, click Manage devices.
3. Complete a 2-Step verification with a registered device or saved passcode.
4. Once you are logged in, click Add a device and follow the prompts.

Detailed Instructions and Help

General Setup

• KB0011939 - How to Set Up and Use CalNet 2-Step
• KB0012361 - How to Add a New Device or Reactivate a Replacement Phone

Device-Specific Guides

• KB0015428 - How to Enroll a Touch ID Device
• KB0015545 - How to Set Up a Security Key or YubiKey
• KB0015613 - CalNet 2-Step: Enrolling a Tablet
• KB0015612 - CalNet 2-Step: Using a Simple Hardware Token
• KB0015586 - How to Enroll a Basic Cell Phone

Troubleshooting

• KB0014238 - I don't have the option to add a new device at mycalnet.berkeley.edu. What do I do?
• KB0012368 - I'm not sure I enrolled my Duo device properly. How do I check?
• KB0013212 - Why do I get an "Activation Failed" error during setup?

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Technical Support: For troubleshooting, please contact the Service Desk by submitting a support ticket online, by email, or by phone at 510-664-9000.