Holiday Season Reminders for our Cellular Services Customers:

A knowledge base article about Holiday Season Reminders for our Cellular Services Customers: provided by the UC Berkeley IT Service Hub - Knowledge Portal

Dear Cellular Services Customers:

As we know, many of you travel outside the United States during the Holiday season.  To ensure  smooth and worry free travel for all,  please help us with the following: 

November  Holidays

For the November holiday season, please submit your orders to add international service to us by November 25, 2024.  

Winter Break/Curtailment Holidays

Please submit your international travel requests to us  by December 16, 2024.  This will ensure  completion of your orders before your take off.

Requests received after the dates mentioned may not be processed in a timely manner.  

Please note that we will be away for curtailment from 12/23/24 returning on 1/6/25.   Order processing will resume when staff are available on 1/6/25.

Vendor Update

Be aware that Verizon Wireless does not work on the weekends, nor do our staff.

Help us by getting all your travel dates to us in time for processing before your trip.  

We apologize if any of you received duplicate messages.

 

Thank you,

CNS Cellular Services Unit