A knowledge base article about Hints for creating reports and dashboards provided by the UC Berkeley IT Service Hub - Knowledge Portal
The following is an excerpt of what was presented at the ServiceNow and Service Management Community of Practice on March 6, 2023.
ITSM/HR: https://berkeleytemp.service-now.com/
TelCat: https://ucbtest.service-now.com/
Best method: Start at a list view, right-mouse click on the column header, and choose Bar Chart or Pie Chart.
Creating a dashboard:
To join the Community of Practice send email to snow-svc-mgt-community-of-practice+subscribe@lists.berkeley.edu
Questions?
Telecom Catalog ServiceNow Support: telcathelp@berkeley.edu
IT and HR ServiceNow Support: servicenow-support@berkeley.edu