Hints for creating reports and dashboards

A knowledge base article about Hints for creating reports and dashboards provided by the UC Berkeley IT Service Hub - Knowledge Portal

The following is an excerpt of what was presented at the ServiceNow and Service Management Community of Practice on March 6, 2023.

 

ITSM/HR:  https://berkeleytemp.service-now.com/

TelCat: https://ucbtest.service-now.com/

 

 

Best method:  Start at a list view, right-mouse click on the column header, and choose Bar Chart or Pie Chart.

 

 

 

 

 

 

 

 

Creating a dashboard:

 

 

 

To join the Community of Practice send email to snow-svc-mgt-community-of-practice+subscribe@lists.berkeley.edu

 

Questions?  

Telecom Catalog ServiceNow Support:  telcathelp@berkeley.edu 

IT and HR ServiceNow Support:  servicenow-support@berkeley.edu