A knowledge base article about Google Drive: Available Options and Requests provided by the UC Berkeley IT Service Hub - Knowledge Portal
Use this page to view available options and submit requests for Google Drive.
|
Request |
Description |
Eligibility |
Access |
|
Request more storage (My Drive) |
Active affiliated account holders can request an increase from 50 to 150 GB. |
Current students, staff, faculty and SPAs |
Submit the Google Workspace Storage Limit Increase Form. |
|
Request more storage (Shared Drives) |
Departments and groups can request that an existing shared drive be given more storage for collaboration purposes. Availability is limited. Requests of 150 GB, 500 GB, or 1 TB are evaluated based on need and use case. |
Shared Drive Managers |
Submit the Expanded Shared Drive Request Form. |
|
Pay for 10 TB of storage (Shared Drives) |
Departments and groups can request to pay for additional storage space to be applied to a Shared Drive in 10 TB increments. |
Shared Drive Managers |
Email google-storage-project@berkeley.edu with the name of your destination Shared Drive(s), and the accounts that will be moving content into each Shared Drive. |
|
Recover deleted files and data |
If data has been deleted, account holders can request that it be restored within 25 days of deletion. |
Active accounts |
Submit the Google Content Recovery Form. |
|
View all files and folders by size |
Account holders can request access to Folgo to audit files, folders, and ownership |
Active accounts |
Submit a support ticket. |
|
Move folders into Shared Drives |
Students can request the ability to move folders into Shared Drives on behalf of groups or organizations. |
Students |
Submit a support ticket. |