Gmail: Available Options and Requests

A knowledge base article about Gmail: Available Options and Requests provided by the UC Berkeley IT Service Hub - Knowledge Portal

Use this page to view available options and submit requests for Gmail. For Alumni Email, please visit Alumni Email: Available Options and Requests.

Request

Description

Eligibility

Access

Set up email forwarding to another account

Employee accounts may request the ability to automatically forward email to other @berkeley.edu accounts, other UC Campuses, or affiliated labs.

Employees and SPAs

Submit the Gmail Forwarding Exception Form

Create a SPA Gmail account

Once a SPA CalNet ID has been created, a Gmail/Google account can be associated with it, which enables collaboration and sharing.

SPAs

Gmail accounts can be added and managed through bConnected Account Management


Follow the instructions on the Managing SPA-affiliated bMail Accounts page.

Use mail merge to send emails

Accounts can request to access the Yet Another Mail Merge (YAMM) add-on, a Gmail integration for creating personalized emails, newsletters, or forms to multiple recipients.

SPAs

Submit the Access Request: Yet Another Mail Merge (YAMM) Form.

Create an app password

SPAs can request app passwords to connect external apps and devices (e.g., printers, scanners, copiers). 

SPAs

Submit the Google App Password Access Form.

Remove an alias (alternate email)

Account holders can request to remove user-generated aliases, which are alternate email addresses associated with the primary account. 


System-generated aliases can not be removed.

All accounts

Submit a support ticket.