Getting started with GlobalProtect VPN on a Berkeley-managed machine

GlobalProtect VPN is required for off-campus use of many campus services, including:

• Bearbuy
• Confluence
• BFS
• blu portal

This article explains how to get GlobalProtect set up so that you can have it running before trying to use any of these services from a remote location.

You will need to complete all of the following:

1. Install the GlobalProtect client
2. Configure the client
3. Use the client to connect.

Installation

To install the client on a Berkeley-managed machine, you can use the BigFix or Self-service installer.

Windows:

1. At the lower right corner of your screen in the "system tray", look for the blue circle with a b in it. 
2. Click the icon. This opens a window listing options available to you on this machine.
3. Look for Globalprotect and double-click it to start the installation.
4. Stay alert for BigFix messages. It will probably require a computer reboot before it is finished.
5. When BigFix tells you the installation is complete, you can continue with configuration.

Mac:

1. Use spotlight to search for and open "Self-service" 
2. When the Self-Service application opens, use the search field at the upper left to search for Global Protect.
3. Click the Install button.
4. Stay aleart for messages. Self-Service may need to reboot in order to complete the installation.
5. When the installation is complete, you can continue with configuration

Configuration

When GlobalProtect starts, it asks for a portal address. You can use the address: ssl.vpn.berkeley.edu

Use the client to connect

When you use GlobalProtect, it will open a browser window and require a CalNet login. You will need to provide your CalNet ID and passphrase. From time to time, you will also need to complete 2-step authentication. This works the same as other CalNet logins.