FAQ re Access to Perceptive Content for third party auditors

A knowledge base article about FAQ re Access to Perceptive Content for third party auditors provided by the UC Berkeley IT Service Hub - Knowledge Portal

Background

Sometimes, third party auditors are given access to the Perceptive Content system to view invoices

FAQ

1. What is the name of the software?
Perceptive Content (currently version 7.1.5, upgrading to 7.2.3 by mid-2019)

2. What are the software’s capabilities?
All the information for the product can be found here (https://docs.hyland.com/ImageNow/en_US/7.1/User/User.htm)

3. Does the software require a VPN?
Yes, if connecting from outside the campus network, no if on campus

4. Could the auditors team access the invoices via a website or hyperlink?
Yes auditors can access via a website or hyperlink. Auditors should request access from their UC Berkeley contact.