A knowledge base article about Customizing ServiceNow Notifications provided by the UC Berkeley IT Service Hub - Knowledge Portal
ServiceNow users can change their ServiceNow notification preferences.
1. Log into ServiceNow and click your profile picture at the top-right of the screen, then click Preferences.
2. Select the Notifications option.
3. On the General tab, you can enable and disable notifications by toggling the Allow Notifications setting.
For advanced notifications settings, click Advanced Preferences.
Note: Please use caution when making changes to the notification preferences. Use at your own discretion.