A filter is a set of conditions applied to a table in order to find and work with a subset of the data in that table. Users can apply, modify, create, and save filters. The current filter is indicated by a hierarchical list of conditions—breadcrumbs—at the top of the table.
Breadcrumbs offer a quick form of filter navigation. They are ordered from left to right, with the leftmost condition being the most general and the rightmost condition being the most specific. Clicking a breadcrumb removes all of the conditions to its right. Clicking the condition separator (>) before a condition removes only that condition.
To quickly filter a list using a value in a field, right-click in the field and select Show Matching or Filter Out (for date fields choose from Show Before, Show After, and Filter Out). These functions add a condition as a rightmost breadcrumb of the current filter.
To save or share a filter:
- Create or modify a filter.
- Open the condition builder by clicking the Show / hide filter icon
beside the breadcrumbs.
- Click Save.
- Enter a name for the filter in the Save as field.
- Select who the filter is Visible to:
- To create a personal filter for only your account, select Me.
- To create a filter for a specific user group (requires special access rights), select Group and then enter or search for the group name.
- Click Save.
For more detailed information, see the ServiceNow Wiki article on Using Filters and Breadcrumbs