A knowledge base article about Can I get local administrative rights on my IST managed Windows server? provided by the UC Berkeley IT Service Hub - Knowledge Portal
There may be some instances where a shadow session or restricted RDP access isn't appropriate. In these cases you can request local administrative access to your server. Requests should be sent to win-ticket@berkeley.edu.
Once you are given access you can connect to your server by using a remote desktop connection. Enter the fully qualified domain name or IP address into the Computer field. The user name will either be your CalNet ID or pvt account in one of the following formats, CAMPUS\<username> or <username>@campus.berkeley.edu.