bSecure GlobalProtect VPN: Installer error 2503 or 2502 on Windows 10/2012/2016 or Amazon Workspace

A knowledge base article about bSecure GlobalProtect VPN: Installer error 2503 or 2502 on Windows 10/2012/2016 or Amazon Workspace provided by the UC Berkeley IT Service Hub - Knowledge Portal

On some versions of Windows Server or Windows computers where administrative access is limited the GlobalProtect will fail part way through the installation process and not complete. This is due to permissions in a temporary directory and can be bypassed by running the install as administrator.

  1. Hit [Win]+R keys or click on the Windows menu to open it
  2. Type cmd and the system will display "Command Prompt"
  3. Hit [CRTL]+[SHIFT]+[ENTER] to start the command prompt as administrator
  4. On the command line run the installer by typing in the full path to the MSI download

      C:\Users\JoeUser\Downloads\GlobalProtect-4.1.9.msi