A knowledge base article about Box: Available Options and Requests provided by the UC Berkeley IT Service Hub - Knowledge Portal
Use this page to view available options and submit requests for Box.
|
Request |
Description |
Eligibility |
Access |
|
Request more storage |
Active affiliated accounts can request additional storage be applied to their account. |
Active accounts |
Submit the Box Quota Increase Request Form. |
|
Recover files from expired accounts |
Active affiliated accounts can request that content owned by an expired account be transferred to their ownership, if the requisites are met. |
Active accounts |
Submit the Box Content Recovery Request Form. |
|
Transfer ownership |
Active affiliated accounts that need to retain collaborator settings or transfer ownership of a large volume of content owned by expired accounts. |
Active accounts; The recipient account must be an editor or co-owner to enable the transfer. |
Submit the Expired Box Content Ownership Transfer Request Form. |
|
Request temporary access to data |
Former students can request and be granted access to download their data after their grace period if their data still exists. |
Former students |
Submit a support ticket. |