If you would like to use this service, your department can open a request on the Telecom Catalog to enable your access.
Submit a Change Service Request in the Telecom Catalog system requesting bIT-Telecom to configure your voicemail box so you will be able to use the instructions below to activate the Follow Me (Availability) service. If you cannot finalize the request, please enter an approver from your department.
Follow Me (Availability) service gives your callers the option of reaching you live, at a number of your choice, rather than leaving a voicemail message for you in your Cal Voicemail. Your numbers remain private, are set up by you, and use a schedule with days and hours that you decide. Calls you choose not to answer, or are unable to answer, return to your Cal Voicemail so your callers can leave a message for you.
To activate Follow Me (Availability):
Log In Online
1. Go to the Web PhoneManager
a) Enter your 7-digit mailbox number
b) Enter your Security Code (the same code used at your phone)
c) Click “Login”
2. Set your Phone Numbers
a) Click on the Personal Settings link on the left navigation menu.
b) Click on the Phone Numbers tab and enter your telephone numbers.
c) Click OK to save your settings.
3. Enable Availability
a) Click on the Availability Settings link on the left navigation menu.
b) Click on the Availability tab at the top.
c) Verify the “Enable” box has a checkmark.
d) You can make availability changes; click OK to save changes.
Detailed instructions on setting up and using Availability are available online in the Web PhoneManager “Help” menu located in the top right corner of the window. A step-by-step training video for Web PhoneManager is also available and is located online under the “User Resources” link.
For more information, please visit the Web PhoneManager or call bIT Telecom at 510-664-9000 and press 2, 1, or send an email to telecom@berkeley.edu to contact us.