How do I request hardware or OS support service changes for my bIT managed or self-managed server?

Submit your request to one of the email addresses listed below.  Be sure to include the name of the server as it appears in vSphere or the hostname and what you want changed (decommission, changing support level, more storage, etc.).

Managed

Windows - win-ticket@berkeley.edu
Unix - unix-tickets@berkeley.edu

Self-managed

Cloud - cloud-ticket@berkeley.edu

 

Please note that a managed server cannot be converted to a self-managed server and vice versa.