Application Support

A knowledge base article about Application Support provided by the UC Berkeley IT Service Hub - Knowledge Portal

 

UC Berkeley students, faculty, and staff have several options for getting help with installing, using, or troubleshooting various applications. Need training on software? Activate your free LinkedIn Learning account and browse course offerings.

 

IT Client Services

Student Affairs IT (SAIT)
Applications supported

We provide faculty and staff with assistance in troubleshooting the following campus business applications:

  • Adobe Creative Suite;
  • BearBuy;
  • Berkeley Financial System (BFS);
  • Box;
  • Cal Answers;
  • CalPlanning;
  • CalTime;
  • Google Apps (bCal, bMail, bDrive;
  • MS Office.

Students and staff can get assistance with the following applications:

  • Cal1Card (University ID Card);
  • Cal Dining Point of Sale System (CSGOLD);
  • Class Pass;
  • Course Management System (CMS);
  • Event Management System (EMS);
  • Osnium (Path to Care Case Management System;
  • StarRez Housing Assignment System;
  • Work-Study Management System.
Eligibility Staff, Faculty

Students, Staff
Contact the service provider IT Client Services Website | Get Help

Student Affairs IT (SAIT) Website | Get Help