Changing the role for customers with "Read" access to do more!

A knowledge base article about Changing the role for customers with "Read" access to do more! provided by the UC Berkeley IT Service Hub - Knowledge Portal

 

Dear Telecom Customers:

 

We are about to release an enhancement to the order placement and approval process for the Telecom Catalog and wanted to tell right away!

 

Staff with “Read Only” access can now place orders for Moves/Deletes/Changes and submit it to the Access Rights Administrator of their department for approval.  See the chart below for a breakdown of Roles and Access Rights.

 

Access Rights chart for using The Telecom Catalog

We have 3 different levels of access for using the Telecom Catalog.  They are Create, Read, and Write.  They are also referred to as “roles”: “Write” is the highest level of permission that can be granted to you by your department. The chart below is a guide to understanding the roles.

 

This enhancement goes live on Tuesday, December 12th. It is our hope that this will make your work of submitting and getting approval for your orders much easier.

 

Thank you

IST Telecom Support Team