A knowledge base article about My Duo account has devices listed that I no longer use. How do I remove them? provided by the UC Berkeley IT Service Hub - Knowledge Portal
To remove a 2-step device from your account, follow these instructions:
- Log in to CalNet with your usual credentials.
- When the 2-step verification is prompted, click other options.
- Then, click on manage devices.
- Complete the verification with an already registered device or saved passcode. Once you verify your identity, you will be able to manage your devices.
- Find the device you wish to remove and click edit in the top right corner.
- Choose the delete option.
If you need more assistance, please contact calnet2-stephelp@berkeley.edu.