My 2-Step account has devices listed that I no longer use. How do I remove them?

A knowledge base article about My 2-Step account has devices listed that I no longer use. How do I remove them? provided by the UC Berkeley IT Service Hub - Knowledge Portal

How to Remove a Device

To remove a 2-Step device from your account, follow these instructions:

Warning: Ensure you have at least one other active device or a set of backup passcodes before deleting a device to avoid being locked out of your account.

  1. Log in to a campus system with your usual credentials.
  2. When the 2-step verification is prompted, click Other options.
  3. Click on Manage devices.
  4. Complete the verification with an already registered device or saved passcode. Once you verify your identity, you will be able to manage your devices.
  5. Find the device you wish to remove and click Edit in the top-right corner.
  6. Choose the Delete option and confirm.

If you need more assistance, please contact calnet2-stephelp@berkeley.edu.

See also: KB0012361 - How to Add a New Device or Reactivate a Replacement Phone