A knowledge base article about TASKE ACD Reporting System - Log In and Site Overview provided by the UC Berkeley IT Service Hub - Knowledge Portal
This quick video walks ACD Supervisors through the TASKE ACD Reporting System, step-by-step. It summarizes logging in and what the 6 tabs are for (Home, Real-Time, Review, Replay, Reports, and Visualizer).
Watch the video here: https://youtu.be/vaA2bCY0jXk