Reliable and modern campus phone solutions that keep you connected, whether you’re in the office, teaching remotely, or working from home. Each option includes free nationwide calling and full support for phone setup, line changes, and feature adjustments. Choose the phone option(s) that fits your workstyle: softphone, desk phone, voicemail, or analog services
Softphone (Avaya Workplace)
Make and receive calls using your campus number directly from your computer, smartphone, or tablet.
- Work Anywhere: Use your campus phone number from any location with an internet connection.
- No Desk Required: Ideal for hybrid or remote work setups.
- Integrated Communication: Works seamlessly with your digital collaboration tools.
- Cost-Effective: Reduces hardware and maintenance costs.
- Includes free nationwide calling, line management and support.
Desk Phone
A dedicated phone set on your desk, perfect for those who prefer a traditional office phone experience. It also works with your Softphone if you choose to have both.
- High-Quality Voice: Consistent, reliable communication with clear audio.
- Feature-Rich: Includes do not disturb, call forwarding, and other advanced calling features.
- Ready for Every Office: Supports both digital and VoIP lines for flexibility.
- Dependable Connection: Designed for locations where a physical line is preferred or required (e.g., front desks, UCPD, Lobbies)
- Includes free nationwide calling, line management and support.
Cal Voicemail
Every Campus Phone line has access to Cal Voicemail, UC Berkeley’s modern voicemail platform. Cal Voicemail offers flexible options to manage and access messages from anywhere.
- Web Portal Access: Manage messages and settings through the secure Cal Voicemail Portal.
- Phone Access: Check and manage your voicemail directly from your deskphone or softphone.
- Email Integration: Forward voicemails to your email inbox for quick review and archiving.
- Find Me: Route calls to multiple numbers (desk, mobile, home) to ensure important calls reach you.
- Vacation Notifications: Create custom greetings or automatic notifications while you’re away.
Analog Services
Analog phone lines remain an essential part of UC Berkeley’s communications infrastructure. These lines are designed for specialized equipment and safety systems that require traditional analog connectivity. Common uses are fax machiness, alarm and fire panel connections, elevator emergency phones, blue light emergency phones, communication (Com) units, legacy modems or other analog-based equipment.
- Proven Reliability: Ensuring uninterrupted communication for emergency and safety devices.
- Campus Integration: Fully supported and maintained by UC Berkeley Telecom for consistent service quality.
- Compatibility: Designed for specialized equipment that cannot use digital or VoIP technology.