Electronic Forms (eForms)

A service overview and catalog of Electronic Forms (eForms) provided by the UC Berkeley IT Service Hub.

Description

Electronic Forms (eForms) provides campus departments with configurable, workflow-driven digital solutions that modernize and streamline business processes. Designed in partnership with campus units, eForms replace manual, paper-based, and email-driven workflows with structured, system-integrated forms that enable secure data entry, routing, approvals, and controlled updates to student records. This service offering enhances operational efficiency, data integrity, auditability, and overall service delivery.

This service offering is currently limited to processes involving student data within Berkeley Campus Solutions.

Getting Started

Students and Faculty/Instructors are provisioned access to use existing forms automatically based on their role, but are not authorized to request new forms.

Staff are provisioned limited access, and those needing additional access can submit a request via the SIS Access Request Form.

Department requests for new eForms can be submitted to itcs@berkeley.edu

Service Details

Eligibility

This service is available to Faculty, Staff, Students, Alumni, Students’ Higher Degree Committee Member (non-affiliated with UCB)

Contact

For troubleshooting or reporting a service interruption, please  submit a support ticket / contact the Service Desk at 510-664-9000 or by email: itcs@berkeley.edu.

Availability

Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.

Cost

There are no direct costs associated with this service for end users.

Most eForms can be offered at no cost but requests requiring vendor consultation may result in fees.

Data Classification

This service is rated for:
Protection Level: P4
Availability Level: A4
Recovery Level: R3

Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.

Service Level Agreements (SLAs)

SIS Service Level Agreement