Berkeley Campus Solutions (BCS)

A service overview and catalog of Berkeley Campus Solutions (BCS) provided by the UC Berkeley IT Service Hub.

Description

Berkeley Campus Solutions (BCS) is UC Berkeley’s enterprise system of record for student lifecycle management, supporting admissions through graduation and related academic and financial processes. BCS is an implementation of Oracle’s PeopleSoft Campus Solutions product and operates under the EA-SA governance structure in partnership with campus functional owners such as the Registrar, Admissions Offices, Financial Aid & Scholarships Office, Graduate Division, and Accounts Receivable unit.

Getting Started

Getting started with BCS:

Staff Login (VPN and account setup required)
Staff needing access can submit a request via the SIS Access Request Form.

Service Details

Eligibility	This service is available to Staff in partner offices
Contact	For troubleshooting or reporting a service interruption, please submit a support ticket / contact the Service Desk at 510-664-9000 or by email at itcshelp@berkeley.edu.
Availability	Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.
Cost	There are no direct costs associated with this service.
Data Classification	This service is rated for: Protection Level: P4 Availability Level: A4 Recovery Level: R3 Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.
Service Level Agreements (SLAs)	SIS Service Level Agreement