Microsoft

A service overview and catalog of Microsoft provided by the UC Berkeley IT Service Hub.

Description

Microsoft provides a collection of services: Microsoft 365 Apps, which includes access to Office applications such as Word, Excel, PowerPoint; Microsoft Project, which is designed for project management; and Microsoft Visio, for diagramming and vector graphics. It comes with access to the latest features, security patches, and fixes.

Limits & Requirements

Please note the System Requirements for Microsoft.
UC Berkeley licensed MS software must be uninstalled from personally-owned devices upon separation from the university.
Microsoft 365 does not include: OneDrive, OneNote, Exchange Online, Microsoft Teams, Microsoft Forms, PowerApps, Microsoft Stream, Office Scripts, and Microsoft 365 web apps (Word online, Excel online).

Getting Started

Microsoft 365

Registered students do not need to request a license.
As of October 30, 2023, incoming faculty, staff, and eligible affiliates who intend to use Microsoft 365 Apps will need to request a license.
If you are currently using Microsoft Office, no further steps are required. However, if you previously claimed a license but have not used Microsoft Office within the last year, you will need to claim a new license. Activate Microsoft 365 Apps license (use @berkeley.edu address)
Install Microsoft 365 if you don’t have it installed already ( Desktop Instructions | Mobile Instructions)
Sign in with @berkeley.edu address (choose “Company or School Account”)

Microsoft Project & Microsoft Visio

To Install on UC Berkeley Managed Windows Computers, go to BigFix then download from BigFix.
Not available on personally-owned devices or Mac computers.

Service Details

Eligibility	Microsoft 365 is available to Faculty, Staff, Students, and certain Affiliates. View your Software and Services Eligibity. Faculty and staff are eligible for Microsfot Project and Microsoft Visio.
Contact	Technical Support: For troubleshooting or reporting a service interruption, please submit a support ticket or contact the Service Desk at 510-664-9000.
Availability	Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.
Cost	There are no direct costs associated with this service.
Data Classification	This service is rated for Protection Level P1, Availability Level A1, and Recovery Level R1 data. Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.