Berkeley Security Software (BSS)

A service overview and catalog of Berkeley Security Software (BSS) provided by the UC Berkeley IT Service Hub.

Description

Berkeley Security Software (BSS) provides a suite of cybersecurity tools designed to protect UC Berkeley's information assets and IT infrastructure. Having the software ensures compliance with UC system-wide cybersecurity standards while reducing the time and resources needed to respond to cyberattacks. If you have business needs that prevent the installation of EDR, you will need to request an exception.

Note: This software is intended for use on university-owned computers that do not have the Berkeley Desktop installed. Click here to determine if your computer has the Berkeley Desktop .

Provides a security layer that goes beyond traditional antivirus and complies with UC System-mandated safeguards.
Allows the university to identify malicious activity in real-time and respond faster to sophisticated threats, directly protecting groundbreaking research and sensitive data.
Strengthens the campus’s overall cybersecurity posture and mitigates risk, all while running in the background with minimal impact on computer performance.

A single installer provides two components:

BigFix is used for asset management and vulnerability identification.
Trellix is used for Endpoint Detection and Response (EDR) to enhance security incident response and containment.

Self-Installation Instructions for the Berkeley Security Software:

Eligibility	This service is available to Faculty, Staff, Students, Researchers, Alumni, and Affiliates who: Are Faculty, Staff, and/or a Researcher (excludes student-employees, including GSRs/GSIs using personal machines). You use a university-owned machine (i.e., purchased with university funds, including grants). Your computer isn’t already running Endpoint Detection and Response (EDR) with another organization (e.g., University Health Services, Lawrence Berkeley National Lab, another UC location, etc.). You run a supported operating system (macOS, Windows, some Linux). You are not currently using a managed Berkeley Desktop. Click to see if you are using the Berkeley Desktop. BSS is not available to those using personally-owned computers.
Contact	Technical Support: For troubleshooting or reporting a service interruption, please submit a support ticket online, or email itcshelp@berkeley.edu, or contact the Service Desk at 510-664-9000.
Availability	Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.
Cost	There are no direct costs associated with this service.
Data Classification	This service is rated for P4, A3, and R2 data. Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.