A service overview and catalog of Berkeley Security Software (BSS) provided by the UC Berkeley IT Service Hub.
Berkeley Security Software at UC Berkeley is a comprehensive solution for protecting University-owned devices. This service combines real-time threat detection (Endpoint Detection and Response software known as EDR) and systems management software (known as BigFix) to keep the Berkeley community secure and compliant with UC cybersecurity standards.
Note: This software is intended for use on university-owned computers. Berkeley Desktop (Berkeley IT-managed computers) come with the software installed.
If you have business needs that prevent the installation of EDR, or if your operating system won’t run EDR, you are required to request an exception.
Privacy Statement
Berkeley prioritizes privacy and data protection for individuals with EDR software installed on university-owned computers and servers. Campus EDR is not intended for installation on personally owned devices. See our detailed EDR Privacy and Process Documentation (requires CalNet login).
A single installer provides two components:
BigFix is used for asset management and vulnerability identification.
Endpoint Detection and Response (EDR) enhances security incident response and containment.
If you have a campus-managed computer (aka Berkeley Desktop):
You do not need to take action.
If you do not have the Berkeley Desktop:
Instructions for Windows Operating Systems
Instructions for Mac Operating Systems
Instructions for Linux Operating Systems
Instructions for Servers
Additional Resources:
EDR - What You Should Know
Eligibility | You can use the self-service links if:
Endpoint Security software is not available for personally-owned computers. |
|---|---|
Contact | Technical Support: Submit a trouble ticket online, email itcshelp@berkeley.edu, or call 510-664-9000. |
Availability | Available 24/7. Support: M-F, 8 AM – 5 PM PT (excluding University holidays). |
Cost | None at this time. |
Data Classification | A3, P4, R2 |