WarnMe Emergency Alert System

A service overview and catalog of WarnMe Emergency Alert System provided by the UC Berkeley IT Service Hub.

Description

WarnMe is the notification system used to send campus safety alerts to the UC Berkeley community. The campus currently uses Motorola's RAVE product (replacing the previous application, Everbridge) to send mass notifications about emergencies, timely warnings, and community advisories.

This service also includes the UC Berkeley Safety App, a free safety app that sends WarnMe alerts and provides instant access to campus safety resources. Download the UC Berkeley Safety App ( Apple / Android) and turn on notifications to receive WarnMe alerts.

Getting Started

For Message Recipients

By default, all UC Berkeley email addresses are automatically enrolled in UC Berkeley WarnMe to receive:

Emergency notifications
Timely warnings, and
Community advisories from UCPD

This subscription cannot be removed from your account.

The UC Berkeley WarnMe website provides information about:

How to update your contact information and sign up for SMS text messaging on your mobile number
Sign-up information for UC Berkeley Non-Affiliates (not a UC Berkeley student, staff member, or faculty member)
The UC Berkeley Safety App, also by RAVE is part of the service

For Authorized Users

Departmental users can work with bIT to support data integration with the RAVE system
The WarnMe User Sync is a nightly process that synchronizes user accounts between the campus directory and the emergency notification system WarnMe. This process runs nightly on Admin Systems Dev and Support platforms.

Service Details

Eligibility	Mass Notification System: Campus community members including faculty, staff, students, affiliates, and external community stakeholders including visitors, family members, local residents and officials, and media representatives. Technical Support and Data Integrations: Office of Emergency Management, UC Police Department, Clery Office
Contact	Mass Notification System: Visit the UC Berkeley WarnMe website for answers to most questions Contact us at warnme@berkeley.edu for other questions Technical Support and Data Integrations: Please Contact IT Support to create a ticket for technical support related to data integrations
Availability	Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.
Cost	There are no direct costs associated with this service. Message and data rates may apply
Data Classification	This service is rated for: Protection Level: P2 Availability Level: A2 Recovery Level: R2 Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.