Server & Storage Management

A service overview and catalog of Server & Storage Management provided by the UC Berkeley IT Service Hub.

Description

Provisioning, hosting, and administration of physical and virtual servers and related storage. Includes the maintenance and provisioning of core storage capabilities such as server storage and database backups.

Service Details

Eligibility	This service is available to UC Berkeley researchers, departmental IT, bIT service providers, and affiliated institutions.
Contact	Each of the Service Offerings contained under this service has a different method of contacting the service offering providers. Active Directory: win-ticket@berkeley.edu bCloud AWS: bcloud@berkeley.edu bCloud Azure: bcloud@berkeley.edu bCloud GCP: bcloud@berkeley.edu Citrix: win-ticket@berkeley.edu Cloud Storage (Wasabi): storage-ticket@berkeley.edu Enterprise Storage: storage-ticket@berkeley.edu Server System Administration (Linux): unix-tickets@berkeley.edu Server System Administration (Windows): win-ticket@berkeley.edu UCBackup: ucbackup-ticket@berkeley.edu Virtual Private Server: bcloud@berkeley.edu
Availability	Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.