CalNet 2-Step Verification

A service overview and catalog of CalNet 2-Step Verification provided by the UC Berkeley IT Service Hub.

Description

CalNet 2-Step Verification helps you ensure that you are the only person who can access your CalNet account, even if someone steals your password. You will log in using your CalNet credentials and as a second step, reconfirm your identity using a verification device.

All employees, affiliates, students, and alumni are required to use 2-Step verification at UC Berkeley.

CalNet 2-Step Verification is primarily used as part of the CalNet single-sign on (SSO) process. This service may also be integrated with other campus services such as remote desktop access, SSH, and VPNs.

Benefits & Features

Robust Identity Protection: By requiring a second confirmation via an enrolled device (like a push notification), the service ensures that even if someone steals your password, they still can't access your CalNet account.
Reliable Access Anywhere: Through multi-device enrollment and printable bypass codes, you have a fail-safe way to log in even if you lose your phone, travel abroad, or find yourself in a "dead zone" with no WiFi or cellular service.
Convenient User Experience: Features like the "Yes, this is my device" option and one-tap verification allow you to maintain high security with minimal interruption to your daily workflow.

Getting Started

Enrolling in 2-Step

Enroll your verification devices - more is better!
Sign in as usual with your CalNet ID and passphrase.
When prompted, use an enrolled device to perform the second step. Examples: click the button to send a push notification to your smartphone or enter a passcode in the box.
Make it easy on yourself, and tell your browser to remember you for 30 days.

Additional Resources

Service Details

Eligibility	This service is available to Faculty, Staff, Students, Researchers, Alumni, and Affiliates.
Contact	Technical Support: For troubleshooting or reporting a service interruption, please contact the Service Desk by submitting a support ticket online, by email, or by phone at 510-664-9000 .
Availability	Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods. Emergency support is available for large-scale outages after hours.
Cost	There are no direct costs associated with this service.
Data Classification	This service is rated for P4, A4, and R4 data. Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.