BearBuy eProcurement Solution

A service overview and catalog of BearBuy eProcurement Solution provided by the UC Berkeley IT Service Hub.

Description

The Campus Wide "Procure-to-Pay" system, BearBUY, provides staff, faculty, student-employees with active appointments with an intuitive, easy to use interface, catalog shopping and electronically-enabled financial and risk approval workflows.

The system is provided by Jaggaer as Software as a Service (SaaS). It complies with the policies in Business 43 to provide a system to manage purchase requests with the financial controls required. It specifically incorporates financial, information security, and Environment Health and safety controls, receiving, matching policies, and payables receipt and approvals. The administration of BearBUY (BB), is overseen by Supply Chain Management CPO, Finance & Procurement (EAFP) governance group, Vice Chancellor of Administration, and AVC & Controller’s Office.

Include key functions the offering enables such as:

Hosted and Punchout Catalogs
Purchase Requisition Forms
Receiving
Invoices
Approval Workflows
Training Documentation

Getting Started

Get started using BearBuy

All Employees with active appointments can access BearBUY in the shopper role.
Users must have the Campus bSecure VPN installed and enabled to open BearBUY.
Visit BearBUY Getting Started webpage.
New Users should take the BearBUY: Basics for Shoppers eCourse
Additional Roles and access may be granted by your department financial office using the System Access Request Application (SARA).
Additional training materials and resources are available on the BearBUY Instructional Resources page.

Service Details

Eligibility	All Employees with Active Appointments (Faculty, Staff, Student job titles) Vendors can obtain limited access to submit and view invoices by request to Disburse@berkeley.edu
Contact	How do I get help? All employees (faculty, staff, student-appointments) with current active status have access at a Basic Shopper level. Visit the BearBUY Getting Started webpage to get started. Training materials and guidance are available at this site. Volunteers, Guests, and Alumni do not have access. Employee access is blocked for any inactive appointments. Additional Roles and access to BearBUY are restricted. Employees and Supervisors can request additional access through the System Access Request Application (SARA). BearBUY Help Desk Contact Information: Phone: (510) 664-9000 option 1, then option 2 Email: Bearbuyhelp Departmental Submit a ticket in ServiceNow
Availability	Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods. During Curtailment periods, limited support will be available for unscheduled downtime and life-safety emergency purchasing.
Cost	There are no direct costs associated with this service.
Data Classification	This service is rated for: Protection Level: P2 Availability Level: A4 Recovery Level: R3 Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.
Service Level Agreements (SLAs)	Supply Chain Management Service Levels