A service overview and catalog of BearGPT Curated Public Chatbots (Pilot) provided by the UC Berkeley IT Service Hub.
UC Berkeley provides departments and campus functions with a platform and consulting services to create official, public-facing university AI chatbots. These chatbots use curated and approved campus information sources to answer questions and assist with marketing, productivity and learning for audiences ranging from internal, unauthenticated users to the general public.
The Assistant service allows departments and university leaders to establish UC Berkeley–specific public chatbots that promote knowledge management through outward-facing AI assistants.
Chatbots are generally embedded on Open Berkeley websites and departmental sites and are designed to use public, nonconfidential information only. Examples include human resources information, student services and campus resource navigation.
Built in partnership with UC San Diego, Assistants and chatbots use the UCSD TritonGPT AI platform. The pilot program — a collaboration between Berkeley IT and Berkeley People & Culture — gives departments a safe, managed and low-cost environment to test AI.
BearGPT Assistant and chatbot creators and maintainers must agree to curate the underlying data for their assistants to ensure accuracy, policy compliance and consistent grounding in official campus resources.
| Eligibility | All UC Berkeley departments can request the creation of new BearGPT Public Chatbots. |
| Contact | For help or to request a BearGPT Public Chatbots, please contact beargpt@berkeley.edu |
| Availability | These services are available 24/7, with support hours between 8am-5pm PST, excluding University holidays and curtailment periods. |
| Cost | BearGPT Public Chatbots are $6,000 per year (no prorated refunds for mid-year cancellation) |