Google Groups

A service overview and catalog of Google Groups provided by the UC Berkeley IT Service Hub.

Description

Google Groups is a free mailing list service available to anyone with a UC Berkeley Google account. In addition to serving as a standard mailing list, it can be used to send calendar invites, and manage document sharing and permissions.

Benefits & Features

Getting Started

Service Details

Eligibility

Current students, faculty, staff, eligible affiliates, and SPAs.

Contact

Technical Support: For troubleshooting or reporting a service interruption, please submit a support ticket / contact the Service Desk at 510-664-9000.

Availability

Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.

Cost

There are no direct costs associated with this service.

Data Classification

This service is rated for P3; A2; R5 data.

Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.

Service Level Agreements (SLAs)

Google Workspace Service Level Agreement