Google Drive

A service overview and catalog of Google Drive provided by the UC Berkeley IT Service Hub.

Description

Google Drive is a cloud-based content collaboration platform for storing, synchronizing, and sharing your files from any device. It allows you to create and collaboratively edit documents, spreadsheets, and presentations online. It is approved for UC P3 data

Google Drive includes two primary components:

Benefits & Features

Limits & Requirements

Getting Started

Log in to Google Drive with your CalNet credentials.

Service Details

Eligibility

Current students, faculty, staff, eligible affiliates, and SPAs with active Google Workspace accounts. View your Software and Services Eligibility.

Contact

Technical Support: For troubleshooting or reporting a service interruption, please submit a support ticket / contact the Service Desk at 510-664-9000.

Availability

Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.

Cost

There are no direct costs associated with this service.

Data Classification

This service is rated for P3;A2; R2 data.

Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.

Service Level Agreements (SLAs)

Google Workspace Service Level Agreement