Google Chat

A service overview and catalog of Google Chat provided by the UC Berkeley IT Service Hub.

Description

Google Chat is a web-based, instant communications application that makes it easy for teams to collaborate in an organized way provided by UC Berkeley.

Benefits & Features

Getting Started

Log in to Google Chat with your CalNet credentials.

Service Details

Eligibility

Current students, faculty, staff, eligible affiliates, and SPAs with active Google Workspace accounts. View your Software and Services Eligibility.

Contact

Technical Support: For troubleshooting or reporting a service interruption, please submit a support ticket / contact the Service Desk at 510-664-9000.

Availability

Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods.

Cost

There are no direct costs associated with this service.

Data Classification

This service is rated for P3;A2; R5 data.

Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.

Service Level Agreements (SLAs)

Google Workspace Service Level Agreement