Desktop & Mobile Computing

A service overview and catalog of Desktop & Mobile Computing provided by the UC Berkeley IT Service Hub.

Description

For faculty, staff, and student employees needing assistance with a support-eligible University-owned device, productivity software suites, and general IT consultation services. Students can get technical support from the Student Tech Services Helpdesk.

A variety of device and software support services are available, including:

Computer purchase
Computer setup with the Berkeley Desktop
Installation of campus productivity suites and other software
Printer configuration and connections
Assistance connecting supported devices to the campus's wired & wireless networks
Decommission of computing devices, including secure erasure of a hard drive for disposal

Getting Started

Visit the service pages for information on how to:

Or visit the Request Catalog to browse and request Desktop & Mobile Computing services.

Service Details

Eligibility	UC Berkeley faculty and staff
Contact	BreakFix Support: For troubleshooting a device that isn't working properly, please submit a support ticket / contact the Service Desk at 510-664-9000. Device Requests: To request modifications or configurations to your device, please submit a request.
Availability	This service is available 24/7, with support hours between 8am-5pm PST, excluding University holidays and curtailment periods.