Cal Answers

A service overview and catalog of Cal Answers provided by the UC Berkeley IT Service Hub.

Description

UC Berkeley's Cal Answers service makes it easy for the campus to access information from multiple campus systems on a range of subjects, including finance, payroll, PI portfolio, human resources, curriculum, student applicants, and student demographics and outcomes. With Cal Answers dashboards, you can quickly locate reliable, consistent answers to critical questions.

Getting Started

For overview information and additional resources, please visit the Cal Answers website.

Subject Areas, Dashboards and Reports

Within each subject area, there are dashboards. The dashboards use a set of data to provide multiple reports, each with a different focus. These dashboard reports make it quick and easy for you to get answers for the most frequently used analyses.
Explore the dashboards by subject area.

Ad Hoc Analysis

The Cal Answers dashboard reports are a quick and easy way to extract the most frequently requested data from Berkeley’s data warehouse. However, there will be times when you have a data need that cannot be fulfilled from the dashboard reports. For example, you might need to combine columns from different data sources or create new columns to segment and summarize your data. In these cases, you can use the ad hoc functionality to create a unique query and report.
More details about the service can be found on the Cal Answers website.

Service Details

Eligibility	Faculty and Staff: Full access to standard dashboards (requires FERPA training for student data). Students: Access to specific student-facing data or other data subject to approval Special Access: Subject areas like PI Portfolio or Workforce Detail require specific departmental approval. Ad hoc Access: Subject to approval for various subject areas
Contact	For inquiries and support, please call the Help Desk: 510-664-9000 (option 1, then option 2) or email calanswers-help@berkeley.edu. Office Hours: One-on-one sessions are available for assistance with retrieving and interpreting data. Office hours can be scheduled via the contact methods above.
Availability	Available 24/7. Support is provided Monday–Friday, 8:00 AM – 5:00 PM PT, excluding University holidays and curtailment periods. More information about availability can be found on our System Availability & Support page.
Cost	There are no direct costs associated with using this service. Note: Custom data integration and dashboard development projects may require a "Project Request" form and funding discussions.
Data Classification	This service is rated for: Protection Level: P4 Availability Level: A2 Recovery Level: R2 Compliance: Users are responsible for ensuring data handled within this service complies with the Data and IT Resource Classification Standards.